In October 2021, Apple updated its App Store Review Guidelines, stating that all apps that allow for account creation must also allow users to initiate deletion of their account from within the app. This requirement was set to apply to all app submissions by January 31, 2022. However, due to the complexity of implementing this requirement, Apple extended the deadline to June 30, 2022.
Please ensure by June 2022 to implement within the app a deletion mechanism regardless of GDPR applicability, and keep these requirements in mind when updating your app:
- The account deletion option should be easy to find in your app.
- It’s insufficient only to provide the ability to temporarily disable or deactivate an account. People should be able to delete the account along with their personal data.
- Apps in highly-regulated industries may need to provide additional support flows to confirm and facilitate the account deletion process.
- Follow applicable legal requirements for storing and retaining user account information. This includes complying with local laws in different countries or regions. As always, check with your legal counsel.
For more information we will be happy to assist.
APM Privacy and Cyber Team.
